Frequently Asked Questions

Our cookies are baked fresh. Check the product listings for details about the cookies currently available.

Our store information says orders are posted on Wednesdays. For details about your specific order, please contact us.

Please check the product listing for the cookie you are interested in. If you need more information, contact us and we’ll be happy to help.

Available products and flavours are shown on our store website. Please check the current product listings for what is available.

Browse the product listings on our website to see the cookies currently available to order.

Our store information says orders are posted on Wednesdays. Please contact us if you have a question about the posting of a specific order.

The website information available here does not specify delivery times. Please contact us with your order details for an update.

Yes—please contact us and include your order details so we can help with an update.

Payment options available at checkout are the current accepted methods for your order.

Please contact us as soon as possible with your order details. We can confirm whether a change or cancellation is possible.

Please contact us and describe the issue, including your order details, so we can look into it.

Please contact us about a return or refund. We’ll confirm the applicable information for your order.

Use the Contact Us button on this page to reach us with your question.

Please contact us to ask about wholesale or bulk orders. We can confirm current options directly.

Check the product listings and announcements on our website for current information, including what is available and our Wednesday posting schedule.

Contact us using the button above and include the details of your question or order. We’ll help with the information available for your situation.